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Thursday, November 3

2:30pm EDT

Getting Selector Buy-in Before the Wrecking Ball Comes
When a new classroom building was approved in late 2014 that would conjoin and extend into Auburn University's Draughon Library, 38,000 square feet of space had to be cleared in a very short time. 400,000 volumes needed to be withdrawn or moved to off-site storage, a move complicated by loss of space in closed stacks due to the installation of a new fire suppression system, promises of a remote storage facility which had yet to be built, no concrete deadlines, and the need to identify and retain materials included in consortial retention agreements.

Space clearing began with a project to remove unneeded duplicate copies which in turn uncovered a multitude of catalog and shelving problems and then evolved into several more projects. All these projects required an extensive time commitment from selectors primarily for input and decision-making skills on titles to be withdrawn or moved to off-site storage. Shifting thousands of books and journals also required manual labor from students, librarians, and staff. None of this would have been possible without buy-in from all library personnel. This presentation details the variety of methods used by Auburn's Collection Team to foster buy-in and keep the project moving toward completion.

avatar for Barbara Bishop

Barbara Bishop

Librarian for Communication, Journalism & Theatre, Auburn University Libraries
avatar for Adelia Grabowsky

Adelia Grabowsky

Collections Team, Auburn University Libraries
avatar for Liza Weisbrod

Liza Weisbrod

Music & Government Documents Librarian, Auburn University Libraries
Liza Weisbrod is the Music and Government Information Librarian at Auburn University, where her responsibilities include music collection management, instruction, and reference along with serving as depository coordinator for the government information collection. She is currently... Read More →

Thursday November 3, 2016 2:30pm - 3:10pm EDT
Salon I, Gaillard Center 95 Calhoun Street, Charleston, SC 29401

2:30pm EDT

Seeing that Students Succeed: Rising Expectations and the Library's Role in Teaching and Learning
"Interest in supporting students and their competencies and learning outcomes shows signs of surging." This was one of the most significant findings of Ithaka S+R's latest US Faculty Survey. Other research has found that library directors agree almost unanimously about the importance of their library supporting teaching and learning. In recent years, expectations have increased not only for the library to demonstrate its impact on students but for universities to increase retention, progression, graduation, and later-life outcomes. Ebsco's User Research Group has studied student research practices and the challenges they face, as well as the kinds of librarian-faculty partnerships that are effective in supporting students. This session will share research findings principally from the US, but also from the UK and China, to address the strategic engagements that libraries can make today to contribute directly to student success.

avatar for Roger Schonfeld

Roger Schonfeld

Director of Libraries, Scholarly Communications, and Museums, Ithaka S+R
Roger is program director at Ithaka S+R. There, he leads strategic consulting, surveys, and other research projects, designed for academic libraries, publishers, and scholarly societies. Previously, Roger was a research associate at The Andrew W. Mellon Foundation. He received degrees... Read More →

Thursday November 3, 2016 2:30pm - 3:10pm EDT
Cypress Ballroom North, Courtyard Marriott 125 Calhoun Street, Charleston, SC 29401

3:35pm EDT

Project Management Office to the Rescue: Aligning Workforce and Resources with Library Vision and Delivering Results
Many libraries today are inundated with increasing number of tasks, projects, and initiatives through which they hope to achieve their mission and strategic vision only to find themselves losing focus and drowning in the volume of work. Hesburgh Libraries at the University of Notre Dame struggled with absorbing an exponentially growing number of projects and aligning them with institutional strategic initiatives and goals. The increasing number of projects and the relatively stable size of the workforce significantly impacted the institution's ability to complete projects in a timely fashion and within the budgetary allocation.

In October 2015, the Project Management Office (PMO) was formed. Four dedicated employees were reassigned from their previous responsibilities to manage PMO portfolios and help the Libraries lead and complete projects, as well as assist with prioritization of continuously incoming project requests. PMO's objectives include coordination of projects in the areas of IT, Technical Services and fostering of selected library strategic initiatives. Since PMO's formation, the Libraries have seen meaningful transformation in stewardship of resources and increase in accountability for delivering results.

This presentation will describe the idea behind PMO formation; our internal process for vetting and prioritizing project requests; approaches and tools we use to organize, manage, and document approved projects; and our goals for the future as PMO continues to mature and develop.

avatar for Anastasia (Nastia)  Guimaraes

Anastasia (Nastia) Guimaraes

Project Management Librarian, University of Notre Dame
A former unit head in Technical Services, since October, 2015, Nastia has been working as a Project Management Librarian in a newly formed Project Management Office at Hesburgh Libraries, University of Notre Dame. Prior to moving into her new role, Nastia spent over a decade supervising... Read More →
avatar for Zheng (John) Wang

Zheng (John) Wang

Associate University Librarian, Digital Access, Resources, and Information Technology; Interim Director, Navari Family Center for Digital Scholarship, University of Notre Dame
Zheng (John) Wang is Associate University Librarian for Digital Access, Resources, and Information Technology at the University of Notre Dame. He provides leadership and guidance and manages vision and strategies in the development and optimization of library systems and applications... Read More →

Thursday November 3, 2016 3:35pm - 4:15pm EDT
Laurens Room, Francis Marion Hotel 387 King Street, Charleston, SC 29403

3:35pm EDT

Stay Calm and Cover Your ASSessment: Creating a Culture of Assessment on a Shoestring
One of the academic initiatives of our time is student success; therefore, a library mission that contributes to the academic success of students is a necessity. While academic libraries routinely engage in assessment for a variety of reasons such as improving processes, responding to customer needs, and reporting accreditation requirements, many academic libraries are being required to prove the value of the library to the institution by contributing to the academic success of its students.
Assessment is no longer a choice for libraries, it has become an expectation. Although most libraries are already doing some assessment, there is little effort to build a culture of assessment where staff understand and fully engage in the process. In many organizations, assessment is often initiated and driven by library administration. Despite good intentions, many initiatives ultimately fail due to lack of staff buy-in.
How can assessment become a library-wide initiative in which everyone participates with shared, common goals? What strategies can be used to promote a culture of assessment?
By the end of this session attendees will be able to formulate ideas of how to develop a library-wide culture of assessment and create a toolkit that supports the development of essential skill sets required to support this initiative. Poll Everywhere, Q & A, and discussion will engage attendees.

avatar for Audrey Powers

Audrey Powers

Associate Librarian, University of South Florida
I am an Associate Librarian at the University of South Florida. Currently, I work with students and faculty in The College of The Arts, but in my former life I was a Science librarian. These very different roles have provided me with the unique opportunity to work with researchers... Read More →
avatar for Susan Silver

Susan Silver

Associate Librarian, Social Sciences Librarian, University of South Florida
I am the social sciences librarian at the University of South Florida Tampa Library. I teaches information literacy skills to undergraduate and graduate students and develop and maintain collections for several areas within the social sciences. My research focuses primarily on the... Read More →
avatar for Matt Torrence

Matt Torrence

Associate Librarian, STEM Librarian, University of South Florida
I currently serve as the STEM (Science, Technology, Engineering, & Mathematics) Librarian at the University of South Florida, Tampa Library. Along with the rest of the library professionals and subject specialists, I provide information expertise to students and faculty, with a special... Read More →

Thursday November 3, 2016 3:35pm - 4:15pm EDT
Colonial Ballroom, Embassy Suites 337 Meeting St, Charleston, SC 29403

3:35pm EDT

Technological, Organizational, and Cultural Transformation of Technical Services and Collection Development
West Virginia University Libraries migrated to a new ILS and reorganized technical services during FY 2015-16. These technological and organizational changes transformed technical service operations, especially ordering receiving workflows, which led to cultural changes throughout technical services and in collection development activities.

In addition to the myriad incremental changes that normal tech service operations face, WVU experienced the technological and organizational transformation that arose out of moving to a next gen ILS in a networked community system, resulting in the merging of copy cataloging activities with acquisitions. This had a significant impact on print ordering and receiving operations. Additionally, loading of MARC records for electronic resources was replaced by simply maintaining the new knowledge base, which is fully integrated with the new discovery system.

Following on the heels of these changes, cultural changes have filtered throughout the unit and collaborations with subject liaisons. The new organizational structure, reporting lines and duties in a new system have led to more participation, collaboration, and accountability within technical services. External to the unit, collection development has shifted to allocations by college and subject, allowing librarians to have larger input to resources in their areas.

The objectives of this session are to increase attendees' understanding of: 

  1. the difference between incremental and transformational change 

  2. the various drivers for transformational change, and 

  3. how to prepare for, continue through, and move past large changes that affect technology, organization, and culture. 

Audience will participate in polls in order to compare with other organizations.


Janetta Waterhouse

Director, Knowledge Access & Resource Management, West Virginia Unversity

Thursday November 3, 2016 3:35pm - 4:15pm EDT
Magnolia Room, Courtyard Marriott 125 Calhoun Street, Charleston, SC 29401
Friday, November 4

3:35pm EDT

E-Resources Management as an Incubator: A Framework for Consortial Governance
The University System of Maryland & Affiliated Institutions (USMAI) Library Consortium was established in the early 1980s with resource sharing as its founding principle. Electronic resources were incorporated into this mission in the late 1990s and were managed primarily in a buyer's club arrangement until the last three years when the USMAI began to intentionally increase shared collection development activities and develop a new management structure. The number of centrally-funded e-resources shared by all libraries in the consortium has increased, licensing terms and inventory is under investigation, and data assessment policies and practices are under review. E-Resources management within and throughout the consortium has evolved from being the primary responsibility of a single librarian to the work of a committee with assistance from a third party consortial procurement agent and potentially a consortial licensing and data collection and assessment contractor. The USMAI is holistically developing a new foundation for the management of e-resources for an era of shared collection development by incorporating all of these elements and built upon a framework of shared governance - all without procurement authority at the consortial level or a specified budget for new e-resources. This has led to the generation of new management approaches to consortial ERM not previously discussed in the literature through an incubator approach. The establishment of shared governance will be presented from two viewpoints: Subgroup/committee members' perspectives on USMAI history, procurement realities, budgeting, framework development, and where we are today, and consortial administration's perspectives on the future of ERM for the USMAI.

avatar for Lenore England

Lenore England

Asst. Director for Electronic Resources Management, UMUC
Lenore England is Assistant Director for Electronic Resources Management (ERM) at the University of Maryland University College. She has co-chaired several University of System of Maryland and Affiliated Institutions (USMAI) ERM task groups and committees and does fundraising for... Read More →

Randall Lowe

Collection Development, Acquisitions & Serials Librarian, Frostburg State University
Randy Lowe has served in various positions in the Lewis J. Ort Library at Frostburg State University since 1997 and is currently Collection Development, Acquisitions & Serials Librarian. He has been responsible for the acquisition, licensing, data collection, and assessment of electronic... Read More →

Charles Thomas

Executive Director, USMAI Library Consortium

Friday November 4, 2016 3:35pm - 4:15pm EDT
Carolina Ballroom B, Francis Marion Hotel 387 King Street, Charleston, SC 29403